User Interviews

Kerree Achille
21
Junior
Major: Psychology Extremely tech savvy

1.Q: What do you like about CunyFirst?

A:I honestly don’t like anything about CunyFirst.

2.Q: When CunyFirst gets updated are you able to successfully find the website?

A: No, when the website gets updated I am not able to find it because it’s trash.

3.Q: If you could change something about CunyFirst what would you change?

A: If I could change something about CunyFirst I would change everything basically.

4.Q: What do you do on CunyFirst?

A: If I use CunyFirst it’s usually to see if I got homework.

5.Q: Has CunyFirst ever crashed on you?

A: Yes, most definitely, everyday, basically whenever I try to go to course materials and I always in up throwing my phone when it happens too so CunyFirst owes me money.

6.Q: Would you recommend CunyFirst to others?

A: No I wouldn’t recommend CunyFirst to others because I am old fashion, I like when things are handed out to me in class, I don’t like online stuff.

7.Q: Do you have the CunyFirst App downloaded on your phone?

A: No i don’t have the cuny first app on my phone and I don’t plan on getting it.

8.Q: What is different from the app and the website?

A: Since I don’t have the app I wouldn’t know the difference but I do know I wouldn’t waste space on my phone with that app.

9.Q: Has CunyFirst made your college experience any easier?

A: In all honesty I would say CunyFirst made my college experience more complicated. It’s just too much.

10.Q: Do you think it is necessary to have an advisor even though you have access to CunyFirst?

A: NO, advisors don’t do anything that is helpful, you have to do everything on your own anyway so having advisors is pointless.

11.Q: How do you feel about having holds on your account?

A:The fact that there are holds on my account sometimes is very stupid and counterproductive, they need to do better with that.

Giselle Reqena
20
Junior
Major: Movement science Moderately Tech Savvy

1.Q: What do you like about CunyFirst?

A:I like a few things about CunyFirst but the main thing is that it’s available.

2.Q: When CunyFirst gets updated are you able to successfully find the website?

A: When the site is updated I am not able to find it easily because when you type it in multiple links come up and it’s really confusing.

3.Q: If you could change something about CunyFirst what would you change?

A:If I could change one think about CunyFirst I would change the organization of it, like the way it is set up.

4.Q: What do you do on CunyFirst?

A:I do a lot of things on CunyFirst: I pay tuition, add and drop classes, look at future classes I want to take, and I also look at degree works from there.

5.Q: Has CunyFirst ever crashed on you?

A: Yes, the site has crashed on me before and when that happens I close my computer for about 10-20 minutes and it usually works after that. If not I reload the page a few times.

6.Q: Would you recommend CunyFirst to others?

A: No, I wouldn’t recommend CunyFirst to others because of the confusion and organization of things on the website.

7.Q: Do you have the CunyFirst App downloaded on your phone?

A: Yes, I do have the CunyFirst app and overall it’s an okay app, I like how I can see my schedule and get notifications 15 minutes before my classes start.

8.Q: What is different from the app and the website?

A: The app provides some type of organization compared to the actual website which is kind of all over the place.

9.Q: Has CunyFirst made your college experience any easier?

A:CunyFirst has somewhat made my college experience easier, I like how I don’t always have to go to the financial aid office to pay my tuition, all I have to do is go to the website and do everything there. It’s pretty calm.

10.Q: Do you think it is necessary to have an advisor even though you have access to CunyFirst?

A:I mean I do and don’t believe it is necessary to have an advisor even though I have CunyFirst. Yes, because of insight, like on the York website when you look at your major you don’t really know what’s going on. You may need someone to help explain what steps you need to take to get your degree in that major and so on, But also no, because CunyFirst and Degreeworks already tells you what you need in order to graduate so without an advisor you will still be good. So it basically depends on the person.

11.Q: How do you feel about having holds on your account?

A:I feel like having holds on my account before enrolling in class is stupid because how am I supposed to move forward with getting classes when this place is holding me back.

Daarius Jackman 19
Sophomore Major Chemistry Very tech savvy

1.Q: What do you like about CunyFirst?

A:I like how convenient CunyFirst is.

2.Q: When CunyFirst gets updated are you able to successfully find the website?

A: Whenever the CunyFirst website is updated it is very hard to find the links keep changing so it may take you a while to find the new site.

3.Q: If you could change something about CunyFirst what would you change?

A:If I could change something about CunyFirst I would make the menu more simplistic, it looks too confusing to a lot of people.

4.Q: What do you do on CunyFirst?

A:When I go on CunyFirst I check my grades and pay my bills mostly.

5.Q: Has CunyFirst ever crashed on you?

A: Luckily no CunyFirst has never crashed on me before so I’ve been blessed.

6.Q: Would you recommend CunyFirst to others?

A: Yes, I would definitely recommend CunyFirst to others because it’s very helpful, like if you need your id or anything you have an app already handy for stuff like that.

7.Q: Do you have the CunyFirst App downloaded on your phone?

A: No I don’t currently have the app on my phone, I did before but I don’t have it now because i’d rather use the website.

8.Q: What is different from the app and the website?

A: I know the app provides those notifications about your class starting in 10 or 15 minutes so that’s pretty cool but annoying at the same time. I’m definitely good without that app,it’s cool to have the option to get it tho.

9.Q: Has CunyFirst made your college experience any easier?

A:CunyFirst Kind of made my college experience easier because I can search things up by myself with no problems, that’s better than waiting in line to see someone at the school for hours.

10.Q: Do you think it is necessary to have an advisor even though you have access to CunyFirst?

A:Yes, most definitely because even though CunyFirst is helpful, it doesn’t give all the information that is needed to have a successful college career.

11.Q: How do you feel about having holds on your account?

A:Oh my God that is very upsetting to me and so annoying, it prevents you from doing anything in any way, shape, or form. You’re just stuck, it’s so dumb just let me be a scholar and remove the holds please, thanks.  

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